The information we store and why
To operate your account on hau788, we collect your name, phone number, email, and identity verification documents when you register. We also log your login history, device information, and every transaction—including deposits via DANA, OVO, GoPay and QRIS, and withdrawal requests with their verification timestamps. We
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retain this data for as long as your account is active, plus seven years after closure where local law permits, to comply with anti-money-laundering rules and resolve disputes. Your payment details are never stored in plain text; they're tokenised through our payment processor. Data access depends
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on local law, and we respond to lawful requests from Indonesian authorities through our support team.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.